Privacy Policy

Effective Date: [Add Date]

AvaniDTF (“we”, “our”, “us”) operates the website www.avanidtf.com and provides Direct-to-Film (DTF) printing, custom apparel, and personalized merchandise services.
This Privacy Policy explains how we collect, use, store, share, and protect personal data when you interact with our website or services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Legal Framework

This Privacy Policy is governed by and complies with:

  • Information Technology Act, 2000

  • IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011

  • Digital Personal Data Protection Act, 2023 (India)

  • General Data Protection Regulation (GDPR) for users located in the European Union

2. Information We Collect

a. Personal Data You Provide

When you place an order, upload artwork, or contact us, we may collect:

  • Full name

  • Email address

  • Mobile number

  • Billing and shipping address

  • GST number and business details (if applicable)

  • Uploaded designs, logos, artwork, or print files

  • Order history and communication records

b. Payment Information

Payments are processed through secure third-party payment gateways.
We do not store card, UPI, or banking credentials on our servers.

c. Automatically Collected Data

  • IP address

  • Browser and device details

  • Pages visited and interaction data

  • Cookies and similar tracking technologies

3. Purpose of Data Collection

We collect and process personal data strictly for:

  • Processing DTF printing and custom merchandise orders

  • Printing, quality control, packing, and delivery

  • Communicating order updates, invoices, and support queries

  • Complying with GST, tax, and legal obligations

  • Improving website functionality and customer experience

  • Preventing fraud, misuse, or unauthorized activity

We do not use your data for any purpose unrelated to our services.

4. Artwork, Design & Print File Privacy (DTF Specific)

  • All artwork, designs, logos, and print-ready files uploaded by you remain your property.

  • Such files are used only for fulfilling your specific order.

  • We do not sell, reuse, publish, or distribute your designs.

  • Files may be temporarily stored for reprints, quality checks, or legal compliance and are deleted as per our Data Retention Policy.

You confirm that you own or have proper authorization to use all uploaded content and that it does not infringe third-party rights.

5. Cookies Policy

What Are Cookies?

Cookies are small text files stored on your device to enhance browsing experience.

Types of Cookies We Use

  • Essential Cookies: Required for website functionality (cart, checkout, login)

  • Performance Cookies: Help analyze website traffic and usage

  • Preference Cookies: Remember user preferences

We do not use cookies for invasive tracking or selling user data.

You can disable cookies through your browser settings. Some features may not function correctly if cookies are disabled.

6. Data Sharing and Disclosure

We may share limited personal data only with:

  • Logistics and courier partners for delivery

  • Payment gateway providers for transaction processing

  • IT, hosting, and analytics service providers

  • Government or legal authorities when required by law

All third parties are contractually obligated to protect your data.

7. Data Retention Policy

We retain personal data only for as long as necessary:

Data Type Retention Period
Order & billing records As required by tax and accounting laws
Uploaded artwork Until order completion or reprint window
Customer support records Up to 24 months
Marketing consent data Until consent is withdrawn

Data is securely deleted or anonymized once no longer required.

8. Data Security Measures

We follow reasonable security practices as mandated under Indian law, including:

  • Secure servers and restricted access

  • Encrypted data transmission where applicable

  • Limited internal access on a need-to-know basis

While we take strong precautions, no online system can be guaranteed 100% secure.

9. Your Rights Under Indian Law (DPDP Act, 2023)

You have the right to:

  • Access your personal data

  • Request correction or updating of inaccurate data

  • Withdraw consent (where applicable)

  • Request deletion, subject to legal obligations

Requests can be made using the contact details below.

10. GDPR Rights (For EU Users)

If you are located in the European Union, you have the right to:

  • Access your personal data

  • Rectification or erasure of data

  • Restriction or objection to processing

  • Data portability

  • Withdraw consent at any time

  • Lodge a complaint with a data protection authority

Processing is based on contract performance, legal obligation, or legitimate interest.

11. Children’s Data

Our services are intended for users aged 18 and above.
We do not knowingly collect personal data from minors.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies separately.

13. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. Continued use of the website indicates acceptance of the updated policy.

14. Grievance & Data Protection Contact

In accordance with Indian law, you may contact us for privacy-related concerns:

Data Protection / Grievance Officer
AvaniDTF
Website: www.avanidtf.com
Email: support@avanidtf.com
Response Time: Within reasonable timelines as prescribed by law