1. How long does it take to receive my order?

Our order processing time is typically 1-2 business days. After that, the delivery time depends on your location. For metros, it usually takes 2-3 days, while the rest of India can expect delivery within 3-5 days.

2. Do you offer free shipping?

Yes, we offer free shipping across India for all prepaid orders. However, for cash on delivery (COD) orders, there is an additional fee for "cash handling" by the carrier partner.

3. Can I track my order?

Yes, you will receive a tracking number in your inbox as soon as your order is shipped. You can track your package in real-time using the unique tracking link provided.

4. What is your return policy?

We have a 7-day return policy. To be eligible for a return, the item must be in the same condition as when you received it, unworn or unused, with tags, and in its original packaging. Please contact us at info@printwali.in to initiate a return.

5. How long does it take to process a refund?

Once we receive and inspect your return, we will notify you of the refund status. If approved, the refund will be processed within 10 business days to your original payment method. Please note that it may take additional time for your bank or credit card company to process the refund.